What is a brand and why put it online?

A brand is simply how your business is perceived by your customers. It is your company’s ethos or personality. It is what makes you different and hopefully better than your competition. What makes a good brand? A good brand is thus not simply an attractive logo to put on all your outgoing material, it comes […]

Visibility of the Keyboard Focus: Good and Bad

There are a lot of changes between Web Content Accessibility Guidelines (WCAG) v1 and WCAG v2. One of the most important additions is guidance on making sites easier to navigate for keyboard-only users who have good vision. Most sighted keyboard only users are using either Internet Explorer or Firefox, both of which use the TAB […]

Skip links: the saga continues

This article was written in 2005. For up-to-date advice on skip links please refer to the latest article on our [RPress] site. Also see Skip links: Chrome, Safari and Added WAI-ARIA for our 2009 thoughts on skip links. Some recent user testing of ours has suggested some ways to further improve the way we implement […]